Overview of Pre-Built Tools & Abilities

Introduction

This short guide walks you through all the pre-built tools and abilities available for your assistant. These tools expand the assistant's capabilities—helping it search the web, manage calendar bookings, send emails, and more. These are plug-and-play tools you can add directly through the platform.

1. Where to Find Tools & Abilities

• Go to the right-hand sidebar inside the assistant builder.
• Click Tools & Abilities, then Manage Tools.
• You’ll see a list under Pre-Platform Tools.
• Note: If you're viewing this around April 15–20, 2025, version one tools will disappear soon—use Version 2 tools going forward.

2. Available Tools & What They Do

Update User Details

• Updates contact info like first name, last name, phone, email, or address.

Search the Web

• Allows the bot to search live web content and return results to the user.

Calendar Management Tools

• Get Availability: Pulls open time slots from your GoHighLevel calendars. Prevents double bookings.
• Book Appointment: Uses the availability above to schedule a time with the user.
• Get Calendar Events: Retrieves existing calendar events (bookings).
• Update Appointment Details: Cancels or reschedules an appointment to a different time.

Self-Schedule

• Lets the bot schedule a callback/reminder. Example: "Reach out to me at 5 PM."

Call a User

• Initiates a voice call through the assistant using an attached number.

Send Email

• Sends an email to the user with requested information (e.g., pricing, plan comparisons).

Tips

• Always use version 2 tools going forward—legacy tools will be phased out.
• Tools like Get Availability and Book Appointment require calendar integrations.
• You can combine multiple tools for more advanced flows (e.g., call + email).

Summary

Your AI has a variety of pre-built tools to enhance your capabilities. These tools allow your bot to book appointments, call users, send emails, and more—without needing complex logic. You can manage and add tools easily from the sidebar in the assistant builder.

• Access tools via Tools & Abilities > Manage Tools.
• Use tools like web search, calendar booking, and user detail updates.
• Version 2 tools are the latest—make sure you're using them.