Background and PurposeThis SOP outlines the setup of a voice-based AI system capable of booking, rescheduling, and canceling appointments via voice calls. It will guide users through the initial configuration, setting up AI identity, calendar syncing, and ...
Background and Purpose This SOP outlines the steps to set up pre-call and post-call webhooks in GoHighLevel to enable pre-call and post-call actions triggered by the AI assistant. These webhooks allow the system to perform pre-configured tasks in the CRM ...
Background and Purpose This SOP outlines how to configure an automation to update a contact’s name (first and last) after an initial phone call. This setup addresses instances where incoming callers are saved as "Guest Caller" by creating a workflo ...
Call Duration Limit: Set a max duration to automatically end calls exceeding the time limit. This feature has recently been added as a method of limiting your minutes spent and to avoid large bills from spammers. Setting a Call D ...
New Voice Cloning Features Accessing the Updated Voice Menu The voice settings menu is now integrated for easy access. Multiple new languages have been added, including French, Dutch, Vietnamese, and more. Sorting and Voting on Voice ...
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