Call forwarding enables you to effortlessly link your personal or business phone number to AI Assistant Voice system. By directing calls to your AI Assistant Voice phone number, you can: Utilize Voice AI: Improve customer interactions with AI-d ...
Background and Purpose This SOP outlines the setup of a voice-based AI system capable of booking, rescheduling, and canceling appointments via voice calls. It will guide users through the initial configuration, setting up AI identity, calendar syncing, a ...
Background and Purpose This SOP outlines the steps to set up pre-call and post-call webhooks in GoHighLevel to enable pre-call and post-call actions triggered by the AI assistant. These webhooks allow the system to perform pre-configured tasks in the CRM ...
Call Tagging: Whenever an AI call is finished, there are tags added to the contact to signify outcome and dispositioning. You can use these tags instead of a post-call webhook or in tandem with the post-call webhook to do campaigning on outcome / disposi ...
Background and Purpose This is a comprehensive guide on importing numbers into the system for your AI assistants to use for both inbound and outbound calling.This is the way to integrate with your telephony provider that supports elastic SIP trunking. Yo ...
Background and Purpose This SOP describes a workaround for forwarding unanswered calls in GoHighLevel to an AI assistant or alternate phone number, a feature not directly available within the GoHighLevel platform. This setup requires additional c ...
Background and Purpose This SOP outlines how to configure an automation to update a contact’s name (first and last) after an initial phone call. This setup addresses instances where incoming callers are saved as "Guest Caller" by creating a workflo ...
Call Duration Limit: Set a max duration to automatically end calls exceeding the time limit. This feature has recently been added as a method of limiting your minutes spent and to avoid large bills from spammers. Setting a Call D ...
New Voice Cloning Features Accessing the Updated Voice Menu The voice settings menu is now integrated for easy access. Multiple new languages have been added, including French, Dutch, Vietnamese, and more. Sorting and Voting on Voice ...
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Handling Voicemail with Your AI Assistant You can set up your AI assistant to automatically detect and handle voicemails. Since your phone assistant will often come across voicemail systems, you have the option to configure it to either hang up or leave ...